Shipping policy

Last updated: Oct 2026

Shipping

We currently ship within Sweden.

We work with trusted shipping partners to ensure your order arrives quickly and safely.


Order Processing

Orders are typically processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been dispatched, you'll receive a shipping confirmation email with a tracking link so you can follow your delivery.


Delivery Times

Delivery times depend on the shipping option you choose and your delivery address.

Your estimated delivery time will be displayed at checkout before you complete your purchase.

Please note that delivery times may be affected during periods of high demand or by circumstances beyond our control.


Shipping Costs

Shipping costs are calculated and displayed at checkout before you complete your order.

We offer free shipping within Sweden on all orders over 499 SEK.


Incorrect Shipping Information

Please make sure your shipping details are correct when placing your order.

If a delivery cannot be completed due to incorrect or incomplete address information, additional shipping charges may apply.


Unclaimed Parcels

If a parcel is not collected and is returned to us, we reserve the right to charge a 99 SEK fee to cover return shipping and handling costs.


Damaged or Incorrect Deliveries

If your order arrives damaged or you've received the wrong product, please contact us as soon as possible at hello@gutheory.com.

To help us resolve your case as quickly as possible, please include:

  • Your order number
  • A brief description of the issue
  • Clear photos of the product and the packaging

We'll review your case as soon as possible and get back to you with a solution.


Contact

If you have any questions about your delivery, we're always happy to help.

Email: hello@gutheory.com